01
Enter your move
Tell GOZA your pickup location, destination, vehicle choice and the size of the load.
How GOZA Works
One journey.
Everyone aligned.
GOZA connects the customer, driver and Operations through one structured journey from booking to delivery and payout.
Customer journey
From quote
to delivered.
The GOZA customer experience is designed to keep every important step visible and connected.
02
Review your estimate
GOZA calculates the journey and presents a clear estimate before you confirm the move.
03
Book and pay
Confirm the booking and complete the digital payment experience through GOZA.
04
Get matched
A suitable verified driver can accept the paid booking and becomes linked to your GOZA journey.
05
Follow the move
Track important trip stages from driver arrival and loading through transit and delivery.
06
Confirm delivery
Once your items arrive, confirm receipt so the GOZA journey can be completed.
Live GOZA journey
You always know what comes next.
Requested→
Paid→
Driver assigned→
Driver arrived→
Loading→
Load secured→
In transit→
Arrived→
Delivered→
Completed
GOZA driver journey
Built for the job ahead.
Drivers get a clear workflow from accepting a paid job through delivery and payout eligibility.
Become a GOZA driver1
Go available
Drivers choose when they are available to receive suitable GOZA jobs.
2
See matching jobs
Available customer requests are shown based on the driver’s vehicle type.
3
Accept a paid booking
A driver can only accept a GOZA job once customer payment has been confirmed.
4
Follow Trip Control
The driver progresses through the structured GOZA journey from arrival to delivery.
5
Complete the move
After delivery and customer confirmation, the journey can be completed.
6
Become payout eligible
A completed and confirmed journey can move into GOZA’s payout workflow.
GOZA Protect
Accountability at both ends.
The journey includes evidence before loading and at delivery, helping create a clearer record of what was moved and how the handover was completed.
Explore GOZA safety📸
Before loading
Capture evidence before the move begins to help record the starting condition.
✓
At delivery
Delivery evidence and customer confirmation help close the journey properly.
Behind the journey
GOZA Operations keeps the journey connected.
Operations has visibility into the important commercial and service states behind each booking.
✓
Customer payment status
✓
Driver assignment
✓
Trip stage
✓
Delivery confirmation
✓
Cancellation review
✓
Platform fee
✓
Driver payout status
✓
Lifecycle health
Ready to begin?
Start your GOZA journey.
Tell us what you need moved and let GOZA guide the journey from quote through delivery.
Get a moving quote